EMEA Admin Office Hours - 28/2/19

  • 25 February 2019
  • 3 replies

Userlevel 4
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This thread is for the Admin Office Hours session for Thursday Feb 28th, 2019. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT.

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.



You can also dial in using your phone.

United States: +1 (571) 317-3117

Access Code: 860-695-853

More phone numbers

United Kingdom: +44 330 221 0097

3 replies


I wanted to know what is the recommendad way to push (convert) PDF reports (usage data) to Gainsight?



Userlevel 4
Hi guys!

I would like to know how to produce a Health Trend Report, that gives a month by month snapshot of the current health of our customer base. This would show in a stacked column format with percentages applied to show what percentage of customers are green, lime, orange, red etc. week by week or month by month. We would also want to be able to break down all the customer in red to see what measures are driving this.

Thanks, look forward to learning! (gave you a week off last week ;))

Userlevel 4
Badge +3
Hi Golan,

We are not supporting to load PDF repor data into Gainsight.If you provde CSV files we can load data through S3 jobs.