Ranks and Badges
Ranks accrue over time based on your depth and variety of engagement on the Community indicating the value brought to the Community by the member over time.
This is Automatic and denoted by the icons against your profile pic. Read about our Ranking system on the post below.
The Badges you spot in the pop-out while hovering over the user profile pics or on their profiles are tailored for the various initiatives the user participates in that Gainsight offers on the Community and are Manually assigned by the Community team.
Initiatives like what certifications did they do, are they participating in a Beta, did they attend (or speak) our annual Pulse conference and other badges that might be more exclusive for certain groups of advanced users.
Does your profile miss a badge?
Let’s make it simple to address... please let the Community team know on this thread and we will look into it.
A great example (above) of cross-checking whether your Certifications are also reflected on your GameChanger community profile.
Oh, and a good reminder how Badges look way better on a Completed user profile. 😎
Badges not visible?
You know you’ve been manually assigned badges, like Ben’s profile in the 1st screenshot, but they don’t show up on your profile?
Chances are, you might have the Badge display Setting selected as ‘No’.
Please go to your Profile settings and you should be able to have them displayed.
Other things the Community Manager can help you with?
If you feel any other inconsistencies about using your account or queries regarding this platform, Or resetting your email address, please let us know.
Doing other cool things together
Have a local chapter in mind, host an event, meetup or thinking about some interesting collaboration cases or want some specific reports for your area?
We are Big on in-person meetups.
Share with us how do you want to ‘Community, beyond the regular Discussions and Product feature Ideas usage.
Drop a comment below, on this very post, and let’s think of cool Social ways to achieve things together.
Thanks for bringing it up
@alizee; indeed it is another direct ‘Where is my badge’ scenario.
Sorry for your experience for the past year and that there was no direct resource to address it - Updated the post.
@romihache for sharing this expectation for a seamless Badging experience, I’ve addressed the low-tech solution that we offer today in the post above
Awesome! You might like to fill out your profile while you are at it? :)
Pl Let me know if you were notified of my tagging you here.
Awesome to have you here
Community for Community leaders would be inSided’s Inspired Community, where I derive great value myself learning from other Community pros. - You may want to join that, cc
Whilst this GameChanger community continually aspires to be a good example of the lessons learnt above as well as building out the CustomerSuccess conversation in the world. :)
I would enjoy participating with a group of other Community leaders and interested people to examine and share ways that Community supports the entire customer lifecycle. I’m especially interested to learn about and advocate how this can support Customer Success.
With you clearly leading the way here,
@TMaier, @matthew_lind would you think that this tribe can be defined for the perimeter of all Texas, where you get to alternate between Austin & Houston meetups within the group or would you think you have enough happening through the year to upkeep 2 city level groups?
I would respond to an invite via carrier dog, or some kind of awesome falcon style situation.
I’m down in Houston and the drive up to Austin is doable, but logistics are tricky during the workweek. For in-person events I’d be interested if anyone is in the greater Houston area - otherwise I’ll be 50/50 on making it to meetups. Alternatively, a weekend meetup might be a nice excuse to make my way up that direction.
We’ve been talking about new topics for virtual meetups as well, which is a great idea for more frequent and focused discussions. Two ideas on that front…
1.) We can arrange 5-6 person “virtual round table” breakout sessions with maybe some suggested topics to choose from. There are some bots available for Slack that would make random assignments easier, and I think we can get some of them for free-99 which is the best price.
2.) We can do something like the round tables above, but with absolute nonsense topics - more of a social networking thing than a work discussion on best practices etc. I don’t mean to presume too much of myself here, but I would be happy to volunteer as the SME on nonsense conversation if you need someone to kick that off.
Calling on some more of our community friends on here for their thoughts too -
@bradleymcg @darkknight @TMaier @sarahmiracle
This is so exciting!
Thanks for your thoughts and for continuing to pave the way to hosting these events on community
You know I’m “in”,
I want to experiment, and even hear from some experts, on best practices to exchange information, host events and the like. For example, do we lean on LinkedIn, or email, or Slack, or carrier pigeon, or the Gainsight Community, or tie an invitation to a cute puppy’s collar, or all of the above?
I’d love to hear what’s working well for folks