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How Can I participate in the Gainsight Beta Program?

How Can I participate in the Gainsight Beta Program?
anirbandutta
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If, getting your hands on tech before anyone else has, excites you, then this program is for you.

Together we can co-create the future of Gainsight’s exciting offerings.

Featured @aschreiner for his awesome engagement 🎉 

Are you a Gainsight customer?

Please note this program is only for a Gainsight Customer using our CS or PX products.

Complete your Community profile, always helps us in identifying you better.

 

Becoming a Gainsight Beta Buddy

  1. You need a Gainsight Gamechangers Community account with your official email address. Create one here if you don't have.
  2. Leave a comment on this post and let us know the product Feature area you’d be interested in testing.

You become a ‘Gainsight Beta Buddy’, when you are presented the opportunity, participate in and give us feedback on our pre-release software in one of the feature Betas you are nominated for.

Note: This is only a self-nomination step to let us know your interest. The actual selection process is a bit more intricate and you’ll receive an invite directly from the organizers of the Beta when we roll out one. A PM or a CSM will reach out to you when a Beta for your area of interest is scheduled.

Btw, you can always engage in other ways:

  • Search the community for Documentation, Discussions and Ideas
  • If you have an existing Product Question, submit here
  • If you’d like to submit a new Feature request, submit here

 

It's an opportunity for engagement

37 replies

A
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Hi. I’m interested in trying the Outlook Assist beta that allows for more of the timeline fields to be filled in when using as well as the End User Reporting beta if it’s out there.

aschreiner
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Sign me up for any beta! 😁

anirbandutta
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Sign me up for any beta! 😁

That’s awesome! That’s why you are the program’s mascot @aschreiner :)

It's an opportunity for engagement
sami.burk
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Hello, I’m interested in participating in Beta programs! Is there a list available of some upcoming options so I can identify what matches best to how I am/ my team is using Gainsight?

jbeltrane
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Anything related to JO, Timeline, and Dashboards would be of interest on my side.

Sandberg
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Thank you for starting this program; it seems useful for all sides. I’m interested in helping out in any available betas!

Shilpa Gumnur
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Hey @sagan_sherlin People Maps? did I read it right😀? I’m the Product Manager of the same, expect an email soon from me, would love to hear your and other users’ feedback on the same, also I have interesting enhancements planned for the same, I would love to hear your thoughts on those as well. 

bradybluhm
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Acquia (@heather_hansen) is interested in participating in the upcoming Email Templates beta in Q4.
@arunabhat @samarth @PavanCh 

  

A
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@arunabhat  This enhancement is critical for us and I have to imagine for others. It skews our reporting since when Gainsight Assist is used, the only timeline item that is logged is the Activity Type so we have no data on the stage or lifecycle activity it should be tied to without taking an extra step of going into the timeline activity and updating it.  It also doesn’t capture the external recipients. So there is a lot of data, some KPI based for us, that is missing in the add-in usage. I can’t emphasize enough how critical this feature change is for us.  Thanks for keeping us in the loop and letting us test it if possible.  But please don’t take it off the release map!!!!

T2Echo
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Hello 🖐🏻  I am interested in trying the Outlook Assist beta that allows for more of the timeline fields to be filled out.  As well as the new C360 Experience.  Let me know if there are any qualifying requirements to join these.


Eric 

simonechen
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Would be great to see what’s up and coming! 

 

Otherwise some areas of interest:

  • C360 / Customer Journey
  • Rules Engine
  • Connectors
anirbandutta
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Hello, I’m interested in participating in Beta programs! Is there a list available of some upcoming options so I can identify what matches best to how I am/ my team is using Gainsight?

@rajyalakshmi_vele , would you be able to share any updates here?

It's an opportunity for engagement
C

Hello! I am interested in the JO and Email Templates beta. 

anirbandutta
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Hello! I am interested in the JO and Email Templates beta. 

@Cornelia, @johnheintschel making a connect here for Carol.

It's an opportunity for engagement
alizee
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Hi all,

I absolutely want to be in the beta for this:

  • JO Advanced Programs Reimagined (CS)
  • AI Generated Customer Survey (CS)

Please, please please, pretty please @dstokowski and @JamesAllen. With the right improvements improved advanced programs (and what I read is reimagined so it’s not just about improvements), this component could be a game killers, so please please please! 

Thank you.

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes.
Cornelia
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Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

alizee
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Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

My eagerness has been eagerly expressed to @JamesAllen 😃

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes.
bmayden
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I’m definitely interested in trying out the Success Snapshot beta

 

sagan_sherlin
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Oh, a new badge! Must...COLLECT!

Really cool this page got spun up! Looking forward to things to come!

sagan_sherlin
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Hey @anirbandutta!

Our Company is HEAVY in JO - so anything around JO, we’re always going to jump for!  But with as much as our Company uses Gainsight and features, we can help with almost every aspect.  From the Standard Gainsight Product, to People Maps, Relationship, and Renewal Center - we’re down for it!

anirbandutta
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Hey @anirbandutta!

Our Company is HEAVY in JO - so anything around JO, we’re always going to jump for!  But with as much as our Company uses Gainsight and features, we can help with almost every aspect.  From the Standard Gainsight Product, to People Maps, Relationship, and Renewal Center - we’re down for it!

That’s so exciting to hear. Looping in @Shilpa Gumnur, @gopal_rao_kallepu, @Swaraj and @PavanCh to share any interesting opportunities to collab on.  

Thanks for nominating yourself on this Beta program @sagan_sherlin and Ohh… Congrats on Speaking at Pulse! :)

It's an opportunity for engagement
alizee
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Hi there, I would love to join, whenever this is available, the beta for the revamped “rules engine/data designer/JO query builder”. @JamesAllen 

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes.
anirbandutta
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Awesome, thank you @alizee.levavasseur. cc @rakesh, @PavanCh on your radar.  

It's an opportunity for engagement
brian.atkins
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I’m interested in being a beta tester for any Gainsight PX features.

anirbandutta
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I’m interested in being a beta tester for any Gainsight PX features.

@skalle will be happy to know :) 

It's an opportunity for engagement

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