[2] Let’s Introduce Ourselves!!

[2] Let’s Introduce Ourselves!!
sai_ram
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Userlevel 7
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Hi All, Hope you all are doing well!

Most of you already know me, but I want to introduce myself and welcome new joinees to the community! I also want to encourage new users to introduce themselves here, so we can know each other better and communicate quickly.

I‘m Sai Ram and I’m the Community Manager at Gainsight, based in Hyderabad, India. I’ve worked here in a few different departments, and I’m knowledgeable with all areas of the products. I consider myself an expert on C360, Relationships, Scorecards, Cockpit and Timeline.

I’m responsible for managing Community communications and I make sure information flows fast between customers and the product team. I also monitor popular ideas from the community and help bring them to the attention of our product team. I’m also responsible for running periodic community contests.

I also spend a lot of time after work with my children, friends and on physical fitness. 

 

Please tell us a bit about yourself! Here’s a few questions for your consideration:

What’s your current role and where are you based?

What are you hoping to learn from the community?

What do you like to do for fun?

Oh and btw,  Complete your profile :) 

 

Next steps:

78 replies

revathimenon
Userlevel 7
Badge +3

Welcome to the community @RebeccaRandle , sooo pumped to have you amongst us. ⭐️

I can assure you that you’re gonna find a LOT of those conversations here, and more.🙌🏽
Happy community-ing. ✨

Where focus goes, energy flows.
RebeccaRandle

What’s your current role and where are you based? - Customer Success Operations Manager at VTS based on Chicago, IL 😎🌭

What are you hoping to learn from the community? - Best practices across the board

What do you like to do for fun? - Read, eat, travel, spend time with friends and my two cats 🐈

revathimenon
Userlevel 7
Badge +3

Welcome to our community @ericbmuller & talk about great intros! 🔥

Happy community-ing!

Where focus goes, energy flows.
anirbandutta
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Userlevel 7
Badge +2

Welcome @ericbmuller, great to have you hear.

Love your profile… and the ‘stalking’ 3 grown kids bit is Epic 😆  

It's an opportunity for engagement
ericbmuller
Userlevel 1

Excited to finally be here! I am in the CS Dept at Learning Pool, and really excited to get started with our deployment of Gainsight over the next few months!

Per my profile, too many years behind me in project and process management, but excited to take those experiences and apply them for the betterment of our customers, and our company, as we grow together in each of our respective journeys!

My interests include cycling, formula 1 racing, travel, and stalking our three (3) adult children as they create their respective legacies in this ever changing world we share! Looking forward to sharing CS/GS experiences with this community!

Eric
vppittadev1

Hi

revathimenon
Userlevel 7
Badge +3

Hello @kwilliams212 thank you for sharing your story with us, I love that! 💯

Welcome to the community, so excited to have you here with us! 🙌🏽

We’ve got some interesting conversations around DCS picking up heat here. I can already sense that there are tons of folks here who could benefit from your years of experience & the opportunities you have seen in your journey. Please feel free to share your learnings/thoughts/questions on there.
Looking forward to seeing you around a lot on community 😁

Feel free to reach out to me or @anirbandutta, would you need any help on this community :) 

Where focus goes, energy flows.
kwilliams212
Userlevel 1

Hi all,   I come from the Community space, about 13 yrs worth in fact and have become fascinated by the opportunities and intersects the space has with digital customer success in particular and how the two can mutually support customers and organizational goals. 

I’m currently between roles but have worked with organizations like Workday, Khoros, BlackBerry among many others in a consulting capacity. I’ve also have had a strong connect with our CSMs teams in these roles and look forward to learning more from this great group of seasoned CS professionals! 

Community + Success + Experience = Happy Customers! Currently #opentowork
Jennifer Gladden - inSided
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Badge

Welcome, @eleanorarosewhite! Excited you are already getting involved with the community. So much knowledge and opportunity to connect with others. 

First love was community - now diving into all things Digital CS! ❤️ Community is the heart of Customer Success
kiranpanigrahi
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Userlevel 4
Badge +4

Hello @eleanorarosewhite 

Welcome! 

Learning is mutual and really looking forward to a great partnership. 

KP
revathimenon
Userlevel 7
Badge +3

Hi @eleanorarosewhite ,
Welcome to the community! 🙌🏼😊

Thank you for sharing that exciting news with us! 🔥

Where focus goes, energy flows.
eleanorarosewhite
Userlevel 1

Hi Everyone! 

 

My name is Eleanora White and I am the Head of Customer Success at Cube. Cube is a remote-first company based out of New York but I’m personally located in the Boston area! We’re currently implementing Gainsight and plan to go live later this month! I can’t wait to leverage the community to learn what unique approaches other businesses are taking with Gainsight and how we can apply that back to our own instance. 

Looking forward to learning from all of you! 

Eleanora White, Head of Customer Success Cube Software
ShwetaH

You wouldn’t think that I won’t spot you @ShwetaH? 😀

Now when your friend is the Community Manager, just profile completion won’t do… but we need an introduction here and might I add with a pic of your charcuterie boards? 

I can already think of some specific intros after you did the above 2 steps 

cc @mmarques 

Haha! Definitely, Anirban! I joined because of some excellent ideas by Bharati!

anirbandutta
Rank
Userlevel 7
Badge +2

You wouldn’t think that I won’t spot you @ShwetaH? 😀

Now when your friend is the Community Manager, just profile completion won’t do… but we need an introduction here and might I add with a pic of your charcuterie boards? 

I can already think of some specific intros after you did the above 2 steps 

cc @mmarques 

It's an opportunity for engagement
anirbandutta
Rank
Userlevel 7
Badge +2

Hello @Moe, ようこそ to the Community. 😊

You may be really interested to join the Gainsight GameChanger Japan group of folks hosted by the awesome @Kaori Wakui  

Looking forward to know you.

It's an opportunity for engagement
V

Same here @anirbandutta, thank you for your time and sharing inspiring ideas. I am bookmarking these resources 🙂 You’ve been a great help. I’ll see you around in the community :)

anirbandutta
Rank
Userlevel 7
Badge +2

@VarshaAhir It was great meeting you this morning and witnessing your clarity of mind and passion to build out the Community at Brightcove. 😊 Wishing you all the luck!

Couple of resources that could be handy for you

 

It's an opportunity for engagement
mattdillongs
Rank
Userlevel 1
Badge +4

Good day! 

Today is the first day Gainsight is live at Zoom and I couldn’t be more excited. As a CSM on our Higher Ed team, I look forward to being a huge advocate for the platform based on my past experience with it. 

Cheers!

John

Welcome John! 

Matt Dillon
revathimenon
Userlevel 7
Badge +3

Hello @john.chiaro welcome to the community!🙌🏽

And thank you for sharing the first day ‘good news’ with us too 🤩 

Where focus goes, energy flows.
john.chiaro

Good day! 

Today is the first day Gainsight is live at Zoom and I couldn’t be more excited. As a CSM on our Higher Ed team, I look forward to being a huge advocate for the platform based on my past experience with it. 

Cheers!

John

revathimenon
Userlevel 7
Badge +3

Hello @Kunal.Patel 
Welcome to Gainsight & to the community! ⭐️🙌🏼
42 seconds to solve a rubik’s cube - 🔥

 

Where focus goes, energy flows.
K
Userlevel 1
Badge

Hello Community!

I’m Kunal and I have recently joined Gainsight in Hyderabad, India as an Associate Customer Success Consultant. My vision and mission already resonates with that of Gainsights and I must say, what a wonderful organisation to be associated with!


Through community, I hope to learn more about the wonderful work going on in the world of Customer Success. Meet new people, solve more problems and learn with every experience.
Here are some things one must know about me:

  1. I’m a football (Soccer) enthusiast.
  2. 42 seconds is my best ever time solving a Rubik’s cube!

Excited to be a part of the Community!

revathimenon
Userlevel 7
Badge +3

Ahh! So hard to choose.😄
I think it will be the one that I took to Fort Worth, Texas to watch the band BTS perform live.

I ended up staying longer to explore Texas a bit as well, so it was all fun!⚡️

How about you @LukeM? Any live performances that you cherish the most? 

Where focus goes, energy flows.
LukeM
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Userlevel 3
Badge +1

Hello there & welcome to the community @LukeM ⭐️
I’ve been around the world myself to see some artists perform live (we don’t get too many international artist visiting our country yet), so glad to see someone who has a similar interest.🙌🏼 🎶 

Ah really @revathimenon !? Awesome. What is one trip that stands out for you?

Luke Minors | Alteryx Digital Customer Success
revathimenon
Userlevel 7
Badge +3

Hello there & welcome to the community @LukeM ⭐️
I’ve been around the world myself to see some artists perform live (we don’t get too many international artist visiting our country yet), so glad to see someone who has a similar interest.🙌🏼 🎶 

Where focus goes, energy flows.

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