I’m a JO newbie, just testing the first programs in prod, and I’m facing a question that I’m sure some of you must have faced before.
I’ve built a Program for new Customers to receive a welcome email from their CSMs. For now, because we’re still testing, we want to send it to two specific prospects that are close to be converted to customers.
The program is filtering the participants to only get new customers and since those two are still prospects I cannot publish the program.
Is there a way around this? Ideally I woud want the program to start to those 2 customers when they’re finally converted to customer, without me or other admin needing to trigger that.
Thanks in advance guys!