We are trying to use the Post-Churn Vault survey template from Gainsight. We want to get more info from customers who choose not to renew. While I have customized the questions and everything else in the Survey, I am stuck at how to fuel the sending list using a Power List.
I have built the Power List using Status as Closed Lost and the logic is sound on that front, but I can't seem to find the section in the Add Participants to load and drive based off of that.
Has anyone used a Power List to send a survey out?
Best answer by dstokowski
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