Journey Orchestrator Analytics Link Click Rate 0%

  • 15 March 2023
  • 2 replies



I ran a Journey Orchestrator program and have received responses stating that the information is valuable, ect. The email open rate for the Journey is 28% but the link click rate is 0%. Based on the responses I have received; participants have clicked the links embedded into the email. Why am I unable to see the link click rate? 


I have run other program and saw the analytics of the link click rate and which links were clicked most. Is there a way I can adjust a filter to see the click rate? 




2 replies

Badge +1

At the risk of asking a question you might deem as insulting, did you happen to enable the link tracking feature in the URL embedded in the template?

Yes! It was enabled on both journeys