Question

Jo Email Templates: Unable to edit all text

  • 14 October 2019
  • 3 replies
  • 46 views

Whenever I need to edit email templates, all or a portion of the text, there is an issue that does not format all the highlighted text and you are forced to make the same edit multiple times. Video of the error here.



3 replies

Userlevel 7
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@elisa_pelegrina please give us access to the video you have added here. 

Userlevel 7
Badge +1

@elisa_pelegrina Did you get a chance to view my comments here? 

Userlevel 7
Badge +1

@elisa_pelegrina I have escalated to our team, I hope they have reached you and solved the issue? Please let us know if the issue still exists. 

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