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Is it possible for user to get notified via email when he,himself assigns CTAs

  • 16 January 2020
  • 5 replies
  • 53 views

Userlevel 2

I am working with a customer in which he has automated playbooks that assigns CTAs.

He wants email notification even when he, himself is getting assigned CTA. Could someone please tell me if it is possible.

 

 

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Best answer by lila_meyer 21 January 2020, 18:31

Hi @sagan_sherlin Yes, Admins can enable notifications at the org level.

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5 replies

Userlevel 7

Thanks for posting your question! I think this may depend on whether the individual has email notifications enabled or not, under the bell icon in global nav:

 

Userlevel 7

@imran1184 is your query solved? Please let us know if you need help here.

Userlevel 2

@lila_meyer @sai_ram 

What I understood when someone himself/herself creates a CTA He/She will not be notified even when Email Channel and Event subscription is checked for ‘Created CTA’. Please correct me if I misunderstood.
Thanks

Userlevel 6

Pinging off @lila_meyer - Is it possible to enable this globally by default?  Rather than the user having to enable?

Userlevel 7

Hi @sagan_sherlin Yes, Admins can enable notifications at the org level.

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