Question

Gainsight Assist : Ability to display Email Templates with Survey/Report tokens in near future?

  • 19 June 2020
  • 2 replies
  • 90 views

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  • Gainsight Employee: Shoshin
  • 4 replies

Hi team, 

Currently we have a limitaion of not displaying Email templates which has Survey/Report token in the search. 

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

I received an ask from cusomer that, if there is any plan of including templates which are having these token in the near future, If yes, Any ETA?


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I would love to see this functionality in Gainsight Assist so our team could use their email signatures to send the survey. It looks more professional from a company perspective when sending a non-anonymous survey to have a signature at the bottom. 

Userlevel 7
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@PavanCh, can you share the latest on this pl?

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