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Conditional Wait in Journey Orchestrator

  • 30 October 2018
  • 3 replies
  • 253 views

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  • Team Captain
  • 89 replies
Hi,



I sent out a CSAT survey on October 9th using Journey Orchestrator and I thought a reminder email would be sent out today.



I set the conditional wait as after 21 days a reminder email will be sent and The recipient's response to survey will not be considered After 90 days from Survey Email.



Is there a way to see if a reminder email was sent?



I am wondering if I configured and understood how conditional wait works.



Any feedback will be greatly appreciated!



Thanks,



Jasmine


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Best answer by sai_ram 4 December 2018, 11:26

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You should be able to see the follow-up emails that were sent in the Program Analytics.


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Thank you!


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Hi Jasmine,



Please follow this.gif (http://g.recordit.co/7o4iFiB0Fp.gif), you will can easily understand the snapshot behavior.


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