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Changes in source (For example Changing the street name) for a record (if that is already present) i

  • 14 February 2018
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The information will not update for the existing participant records even if we sync 

again manually before publishing advanced outreach. We have to click on "CLEAR 

PARTICIPANTS" and re-sync again manually before publishing Advanced 

outreach to reflect the changes made in source.



Is there any way we can update the data for existing records as well without doing Clear Participants?


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Best answer by rakesh_lingala 1 March 2020, 08:38

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Hello Ankur,

I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue?

Thanks!

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