I have been contacted by a customer who would like to be excluded from all future emails. Given other individuals at the account, I am comfortable doing this. However, I can't find a way to blacklist a customer on their behalf. Any help is appreciated!
Best answer by sundar
Recipients can unsubscribe from all / selected category by clicking on the unsubscribe link at the bottom of the email.
Does that work?
Also, If you do a test run of the outreach for that contact, you would receive an exact copy of the email which the customer would receive, you can click on the unsubscribe link in that and do the same yourself instead of your customer.