1. Allow an outreach to end after a positive result following a conditional wait. Right now, you can only end an outreach following a "negative" result. Use case: I want the outreach to end immediately following the participant clicking on a link, but if they don't click a link, I want them to get an email, then end the outreach. Because I can't end the outreach following a "positive" event, the only viable option is to create a dummy email, then end the outreach.
2. Allow an email chain program to start with a CTA rather than an email. I've had this request from multiple customers who don't necessarily want programs to always start with an email, yet that's what we force.
Best answer by ashish_ahuja
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