Tasks Owners Cannot Close CTAs they are not the Assignees for
CS Cockpit & Playbooks
We have some CTAs that include Playbooks/Tasks that list different Assignees. Currently, there are no guardrails to keep Task Owners from closing out a CTA that is owned by a different user. For our org, we want to make sure users can only close out the Tasks/CTAs for which they are assigned.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
That is a great idea. I am moving this over into the Idea category so our product team has visibility into the request to lock down other users from closing tasks not assigned to them.
Thanks,
Steve