Success Plan non editable Rich Text field issue


There is a field on our Success Plan type  that is a non editable Rich text field which meant to be updated when there is a new Timeline entry on the success plan via rule.The issue we have come across is that the field still has the instructions ‘insert text here’. Can this be removed? It is confusing for end users.

 

 

The field is a rich text field on the Company object that is displayed on the Success Plan, but it is not editable

 

 

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