Stop non admin users from deleting CTAs
CS Cockpit & Playbooks
We need the ability to only let administrators delete CTAs. We would like our reps to close the CTAs and not delete them.
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Thanks for your feedback! Right now we do have an option to limit this from the product but it is something we have heard from customers. I am going to route this to our product team as an idea so that they can further comment.
Are there any updates on this functionality? We want only admins to be able to delete CTAs.
Even having a soft delete option that allows admin’s access to see how often and which CTAs are being deleted would be an improvement. As it stands now, we have no insight or control over end users deleting each other’s manually created CTAs or the logic-driven CTAs. This is a long-standing issue with lots of votes. Hope to see it move into Planned soon!
Agree with the thoughts of others here. Maybe something more like Timeline where they can only delete items that they’ve created, but not applicable to admins?