Px - KC Bot - Support for Higher Logic

Related products: Gainsight PX

There are many customers who run Higher Logic for their Knowledge Base and would like to have it integrated with the KC Bot like other competitive offerings.  Ping Jim Barker for Customer Details.

@jim_barker sorry for the delay here and thank you for sharing the request here. Your request has been redirected to the product team, my team will get back to you for more details. Thanks!

Hi @jim_barker
KC Bot integration for Higher Logic is implemented in our recent release few days ago.

Hello Everyone!

Happy to announce that your request has been considered and included as part of the March release. After admin sets up the integration, users can now search and view the articles from the Higher Logic support website in the PX Bot.

Thanks for posting!