Customer feedback on 5.0 UI

Related products: None

Team- please see below for some feedback from a customer on issues/ feedback re: the new 5.0 UI.














  • Customer c360: When multiple customer 360 tabs are open, and you are moving from customer to customer, it's hard to see which customer you are looking at.  Would like to have the customer name in the c360 sick out more (make it bigger, bolded, or in the center of the page).  Would just like a way to more easily see which customer you are looking at when on a customer's c360 page.

  • Tags (in the Customer c360): Would like ability to 1) scroll and look for specific tags (right now there is no scroll bar). and 2) would like ability to be able to type and search for a specific tag (could do this in the old UI, but can not do this in the new UI) - thus customer is not able to use tags in new UI. 
Thanks for sharing, Michelle.





On #1, we are working on a new header design for 360 pages, which once implemented, should lend more personality. Will also work with the team on some interim tweaks to improve readability, per your comments.





On #2 part 1, are you referring to adding a scroll bar inside the drop-down? Part 2 is clearly a regression; will make sure this is addressed soon.
Manu -- that is correct re: part 1 on #2.  Customer would like to have a scroll bar insight the drop down menu as they currently not able to scroll w/o the bar.  Thanks!