Knowledge Bot Integration with Zendesk Productivity Pack

Related products: CS Data Management & Integrations

For customers with the Zendesk Productivity pack, it would be great if PX can integrate the Feedback support tab in Knowledge Bot along with Zendesk so they can get all the proper fields filled out when someone submits a feedback/support ticket through the Knowledge Bot.



If you are not familiar with the Zendesk Productivity pack, essentially when a client goes to submit a ticket they select an option from the first drop down and then based on that selection, different drop downs populate below.



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