Include Email OPEN Event for Email Engagement Audience Logic Rule


Email OPEN events are not currently available for Email Engagement Audience Logic rules. Including OPEN  in this event list would facilitate email engagements like ‘send email B to users who did not open email A’, ‘send reminder email B to users who did open email A’, etc.

A GET request to the EmailEvent can return emailTrackType: EMAIL_TRACK_OPEN. That’s the event that would be great to add here.

Thank you, @rschlette. This is the precise use case we’re trying to do now. Hopefully, this feature can be added soon.