Select which programs we want to be considered for Journey Analytics
None
We really like the Journey Analytics section as it displays very useful information in a very intuitive way. The only hindering factor for us is that we can't select which Programs to be displayed. The reason this is an issue for us is because we have several programs that are used to send internal notifications to our teams (like when NPS surveys are submitted, or other activities happen within Gainsight). Any plans to add an extra filter to be able to select which programs should be considered?
Thanks!
Marcelo
Thanks!
Marcelo
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We have the Program Analytics section specifically for the use case which you mentioned. In fact the program analytics shows the information which you see in journey analytics as well as more reports custom to the program you are seeing.
Is there a reason why you would like to see this in Journey Analytics and not in Program Analytics view?
Thanks
Abhishek S
We are working on the ability to filter relationships within Journey analytics. Most likely , it should be available in the next 1 to 2 months.
Thanks
Abhishek S