When viewing the full profile of Current implementation is a strike-through attributes that are turned-off/disabled and labels with no values. Our preference would be to hide those attributes from view if they are null or disabled and possibly have a toggle to show them. Users who have no control or experience in the platform will be tripping over the extra data points and may be confused between Visitor and Account.
Hide Disabled/Unavailable Attributes in Audience Explorer User Profile
PX Analytics
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Good suggestion@ryan.deverman , this would surely help keep the PX User Profile cleaner and easier to read.
For those that are interested, below is a screenshot of how disabled Custom User/Account Attributes are currently displayed on the PX User Profile:
If the Custom Attributes are truly no longer needed, they can be quickly deleted by your PX Admin and this will remove them from the PX User Profile display. When they are deleted, any/all custom data that they may have previously stored will be lost, so be sure this is acceptable.
Thanks@ryan.deverman and @link_black . We can try to make the attributes that are disabled look cleaner.