Gainsight Home - Independent Filtering for Attributes


I have a KPI reports to show customers and one for ARR. Those are filtered to exclude test accounts and Inactive accounts. Those are also OOB Attributes for the Gainsight Home Summary Ribbon.

Unlike my KPI reports though, the attributes are completely unfiltered and show test accounts and inactive customers. This means that to use attributes you must pass them through Global filters that you may not otherwise need, because the other reports you’ve added to Home already have those filters baked in.

The current solution is just to use KPI widgets in the summary, but as mentioned here 

 

That’s a bit of a non-starter anyways, meaning the actual solution is just to not use the Summary Ribbon at all.

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