Posting on behalf of a customer.
Currently with Gainsight Call to Action Configuration, users can set up which level chatter posts will post on. It can be Account, Call To Action, or Customer.
However currently chatter posts in Success Plans seems to default to CTA Group. It would be nice to have the same feature above to get visibly on Account Chatter. This would include Relationship Success Plans and 360.
[Feature Request] Allow Success Plan Collaboration/Chatter to post on Account level like CTA Chatter Configuration
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
What is the point of having a "collaboration" section in the success plan if you have to drill into the success plan first!!!!
Please please please sync this....
Thanks,
Nitisha