We have many workflows that require CSMs to submit information for an account via a google form for notification to other departments outside of Gainsight. I’ve tried to add a google form within the embed option on a customer-360 so they can action on an account’s submission in one place instead of leaving Gainsight to do so w/ the ability to auto-populate the form with relevant information already in Gainsight. In order to auto-complete the form fields you need to align a parameter with a value in the embed options. Unfortunately, gforms parameter fields include special characters, of which is not currently supported in Gainsight NXT after hearing from Support’s :
“Currently parameter names doesn't support special characters other than underscore (_).”
So the request is to support special characters in the parameters fields of an embedded page.