An engagement (bar/dialog/guide) should remain visible till the user clicks the X to close the
engagement, or clicks *Got it *button on the engagement. This should be possible without using an overlay.
Also, the engagement should not reappear once the user has interacted with the guide (closed it or clicked a button).
This ensures that the user keeps on seeing the guide on a non-intrusive format but is not blocked to take other actions on the page.
Thanks for the idea skalle; but we want the information to be displayed upfront. Our data shows that when the information is hidden in the KC bot, the click through rates drop dramatically.