- Using a badge to launch an engagement is a better option to avoid an intrusive experience for a user. It is currently supported only for the “Guide” type. Enable it for others - Dialog, Slider, and Survey.
- Configuring the tooltip for a badge needs some enhancements - provide the same option as the tooltip for a KC bot.
Engagement enhancement - Badge launch option for all engagement types
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Great idea! I wanted to create a slider engagement yesterday that launched with a badge. Was disappointed that Guide was the only option.
This is available. Please note that badge for Sliders and Surveys is behind a feature flag and can be requested via a support ticket. Please note for Sliders and Surveys, today we do not have an In-App engagement and the selector/ position details for the badge need to be provided manually or can be identified using dummy badge Guide created using new editor.