Maybe I'm alone in this (I can accept that! 😉... but I'd prefer the customer search box that is now standard on all the pages (thanks for that!) to [i]not open a new window when I'm on the c360 page. If I want a new window/tab I'm perfectly capable of using the existing browser controls to make that happen. 99% of the time what I want is to move to that new client. So I search, click, and then close the original tab.
If people think browser controls aren't well understood or sufficient, how about either a) a little "new window" icon that people can click as an option or a user preference.
Don't Open in New Window from the c360 Customer Search
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There was a post on community that asked new tab and it had like 12 up-votes.
😞
- search from within C360 produces the suggested match pop-up
- clicking the suggested match refreshes the existing window to that customer 360 view
- (nice to have) right-clicking the match would provide an option to open in a new tab