I would love to be able to put a widget on my product analytics page showing me how much interest we’ve had in the Knowledge Centre BOT.
Either on a general views format, or be able to filter it down further to each engagement within the BOT would be great!
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This product idea has great merit!
Analytics can include usage across KC Bot opens, engagements selected, articles viewed, searches conducted, etc.
Passing to our Analytics PM for further consideration.