The Customer ARR widget in the C360 summary displays revenue in the 10M as "10,000k". This is strange looking and is inconsistent with the way that ARR is displayed in the Cockpit (which displays the value as 10M). The C360 widget should display the value in millions, not tens of thousands.
Customer ARR in the C360 Summary should display revenue in the 10M as Millions not as 10,000k
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However C360 summary section (side bar at least) is still giving incorrect format and that's becoming very confusing. Firstly, it's confusing by itself to have 5,960K instead of 5.96M but now it's more confusing since different parts of Gainsight are showing completely different formats (Dashboard in this case).
I hope you understand what I'm trying to say :)
Is there any fix for C360 summary section format under way?
Additionally, are any other admins able to change the currency in the 360 ARR view? If the currency is Yen, GBP, Euro, it only shows the $ sign which is of course incorrect for our Global accounts. Thank you!
Make formatting across C360 and R360 summary widgets and summary fields the same - currently each behaves differently (in C360 appears as $k, in R360 summary just as numbers with decimals [no aggregation], and in R360 summary field appears as K but with no $).
Can we make all of these consistent so currencies show up as expected (with $, and aggregated at the right level depending if it's K,M, or B)
Can we have this reopened for enhancement in coming days or is it achieved after multi currency enablement?
@pgeorge, we do not have this capability right now. We are planning to add this formatting flexibility soon at widget level. Will share more details here once we pick this up.