Create both new Contacts/Persons in Gainsight AND CRM (Hubspot)

We are using Gainsight and Hubspot and we want to create Persons as well in Gainsight and sync them in Hubspot AND our sales team are creating Persons in Hubspot and we need to have them sync in Gainsight (this way is working so far). 

Is there anyone already doing it both ways ? 

Thanks for advice !

Hey @mandy.j , thanks for your post. We will look into this and let you know if there are is anyone else doing it both ways and have the Product Manager respond to you with the best answer. 

Hi @mandy.j , thank you this question. We have got similar requests from other customers as well. We don’t have bi-directional sync with Hubspot in our near term roadmap yet. We will keep you updated as soon as we receive more upvotes on this and prioritise this request. 

Can this be changed to an idea post?

Hi @ana_g, this topic has been changed to an idea! 


Hello @mandy.j / @ana_g .. 
We are Releasing Hubspot Enhancements as part of April 2023 Release. With this, we will be delivering below features :

  1. Ingest Hubspot Engagements with Gainsight Timeline.
  2. Writeback data into from Gainsight to Company and Contact Object in Hubspot.

I can see this use case will be covered as part of these enhancements.