Contacts in 360, hyperlink email addresses
In the Customer 360, within the Contacts section, contact details are displayed such as names and email addresses. It would be a huge timesaver if these email addresses were hyperlinks to start a new mail message to the contact, either with the local mail client or maybe CoPilot.
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HYPERLINK("mailto:" & Email , Email)
My husband is an HTML wizard, so he came up with a pure HTML string to set the formula field to:
"<a href='mailto:" & Email & "'>" & Email & "</a>"
It appears to be working.