Choose default tab for KC Bot

Related products: Gainsight PX

I would like our KC Bot to default to the Help Center tab--not the Onboarding tab. This would be much more beneficial to our customers. 

Hi Molly! Is this along the lines of what you’re referring to? 

 

No, it’s not just rearranging. I checked to see if rearranging would cause my Help Center to become the default, and it didn’t. It only changes the order of the tabs. I want my Help Center to appear by default.

This feature is in development 🙂 It should be available in the next release (early June)!

@molly.phillips We are pleased to let you know that this has been released as part of V2.60June release, released on June1 . Please check the release notes -https://support.gainsight.com/PX/Release_Notes/Current_Release_Notes/PX_Release_Notes_May_June_2021 for the same.

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