It would be nice to be able to calculate and trend custom adoption metrics in PX (both global, per account and even per user), for example
- The percentage of users using a group of selected features (to see what percentage of users uses basic, advanced or expert functionality).
- The ratio of advanced feature events vs. other selected or all events
Being able to calculate this per account and, for example, plot advanced feature usage vs. usage frequency would provide an interesting overview of the accounts for segmenting (e.g., accounts with high usage frequency and high adoption of advanced features vs. low usage frequency but high advanced feature adoption)
A similar representation on the user level would allow selecting power users or targeting selected users by campaigns to either increase usage frequency or advanced feature adoption.