Can we make user know by giving an alert or email on that day if the Timeline Activity is not working.
Alert/notification when Timeline logging stops working
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Can we make user know by giving an alert or email on that day if the Timeline Activity is not working.
Hi@Srikanth ,
Please log a support ticket if you face any issue in emails not logging to Timeline. FYI - It takes few minutes for the email to show up in Timeline.
Hi@nitisha_rathi
There are few cases when Email to timeline stops working because of some security issues(SPF Check failure or DKIM failure).
In the above cases, can we send a notification saying that Email To Timeline would not work so that they can reach out to us at earliest.
Thanks & Regards,
Srikanth