When our reps click add an activity via the c360, would it be possible to auto populate the due date as today and the status of the task as completed? Right now it leaves the due date blank and has the status as Not Started. Our reps have to log every call to the account this way and its a few extra clicks for them to add the due date and change the status to completed. Since they have so many calls throughout the day it would save a lot of time to have these 2 fields auto populate the way they need them. I am asking for this because not all our reps calls come from a CTA. We have tried asking them to create a CTA and then add a task but it is much easier for them to just click "Add Activity." I submitted a Support Ticket but they recommended I post here. Thanks!
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