Ability to present graphs with percentages
CS Reports & Dashboards
When you send out an NPS survey the graphs that come back that are in the survey show a % of those that completed the survey gave us a 0,1,2,3,4,5,6,7,etc. I want to be able to recreate this graph inside Reports 2.0 because I need to break it out by segment and by customer type. Also would like to be able to create a graph based on participation rates in Reports 2.0 that I can then bucket into segments.
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Unfortunately, we cannot create the NPS graph using report builder. However, you can still use the filter option in the survey analyse page to break the graph by segment and customer type. Please let me know if this solves your use case.
Thanks!
Sumesh