Ability to add notes or modify the text in Timeline
CS Timeline
I have been talking to a customer who would like to have the ability to allow at least the people who were tagged in the message to be able to add notes or modify the text in the Timeline view.
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Hello, our CSM’s are also requesting for the ability to allow others to modify timeline entries. For example, two CSM’s were on a call together and one took notes and the other wanted to add their notes to the same timeline entry rather than add to the comments, but is unable to edit a timeline entry added by another CSM.