One of the pain points our team recently expressed is the requirement to click on each individual CTA to close it. What would be better is if the team could click through all the boxes at once and then apply an action, whether it’s Mark Closed Success, Mark Closed No Action, or something else, all at once. Currently, a user has to click on the CTA in Cockpit and then answer a dialog prompt asking “Should we change the status of all open tasks to Closed for you?”
Why would the user be clicking on the box if that is not the original intent?
Making the UI more user-friendly would greatly help our Onboarding Managers and CSMs who carry heavy account loads and would reduce the need to supplement with outside PM tools to accomplish the same.