Question

Validation Rules for Custom CTA Fields

  • 22 July 2016
  • 4 replies
  • 76 views
megan_meehan
Hello,



I created a customer field on the Call to Action object. I have exposed it on the CTA layout. I would like to require it on a certain CTA Type. Is that possible?



I tried creating the validation rule in Salesforce on the Call to Action object, but it doesn't seem to work in Gainsight. 

4 replies

nitisha_rathi
Rank
Hi Megan,



Thanks for the idea. We will definitely look into it and keep you updated about the status.



Thanks,

Nitisha
eva_lau_af97b8
Rank
what is the status on this one? i believe Adobe will be happy that they can validate the field. 
nitisha_rathi
Rank
Hi,



This enhancement will be available in Fall release. Admin will be able to mark fields as mandatory while configuring CTA layout and a validation will be done before closing the CTA. The CTA will not be allowed to close unless all mandatory fields are filled.



Thanks,

Nitisha
aviv_caspi
@Nitisha, will the changes be relevant also for Tasks? We want to make custom Tasks fields mandatory as well.



Thanks much!

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