Idea: Direct Vault Users to Asset Location After Download
None
Again - within Partner Training a thought came up that I think deserves attention.
We were training our team on Vault. A point of frustration voiced by one of our team is that they couldn't easily find the asset after the download!
I've experienced this personally as well. Names of some assets are long and often similar to others. Is there a way we can highlight new/unused rules and take the user directly to that asset? In other words, make it easy to find!
We were training our team on Vault. A point of frustration voiced by one of our team is that they couldn't easily find the asset after the download!
I've experienced this personally as well. Names of some assets are long and often similar to others. Is there a way we can highlight new/unused rules and take the user directly to that asset? In other words, make it easy to find!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
While I'm thinking of opportunities to implement the same; Here is what I found the possibilities
1) When a single asset is downloaded, we can potentially take the user to the respective module and open the asset.
The downside of it is the user will be moved out of the Vault page(context switch). If the user wants to continue with downloading few more assets, he has to go back to vault home page and perform so.
2) Let the user download the way he is doing now, respective asset listing screens add another filter(probably recently downloaded) which will list out the recently downloaded ones.
This approach looks more promising without too much of impact.
Please update your views on the same!
What about another option that downloads and opens the asset location in a separate tab?
I do like #2 - recently downloaded.