need ability to save .msg to timeline activity
CS Timeline
there are times when emails received from customers need to be posted to timeline but at this time .msg is not supported. Can this be added to the roadmap?
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We've made the request as well - https://community.gainsight.com/gainsight/topics/idea-ability-to-attach-outlook-emails-to-ctas.
They've stated it's currently on the Road-Map.
🙂