Can anyone confirm what fields the Timeline Search box is searching? Is it both subject and body, or just body? I could not find this information in any documentation.
Thanks!
Timeline Search Fields
CS Timeline
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It's both subject and body of the activity.
https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/User_Guides/Use_C360...
Hello Everyone!
Happy to announce that your request has been considered and included as part of the v6.18 release (SFDC / NXT). With this release, Timeline's search functionality has been improved. Users can now search by Content, Entity, and People. This enhancement enables users to add additional options to limit the search and to filter search results further.
This feature is implemented in both SFDC & NXT versions.
Thanks for posting!