As I try to build trending reports of health, if my scoring scheme is NUMERIC, then my trend report looks terrible. I know that we can load this into Usage Data in SFDC (https://support.gainsight.com/Product_Documentation/Rules_Engine/Examples_and_Tutorials/Create_a_Bio...), but I don't think this is a permanent solution. It also adds complexity when having to remember what data is stored where.
I think the solution is to add a LABEL field for all the measures as well, so that you get the actual score in one column and the identified label in the other.
Best answer by aditya_marla
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