Add Text Analytics as a Rule Action

It would make text analytics powerful if I could feed any text data into a Rule, and use an Action to do sentiment analysis on that text, and take different actions depending on whether it was positive/negative/neutral sentiment.



So, for example, if it was a survey result or new support ticket or whatever, with positive sentiment, let's generate an Email Assist for the team manager to reach out. If it has negative sentiment, let's email the team manager and perhaps automatically send an email to the customer with a note that it's been escalated.