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Survey Link in Copilot

8 years ago
3 December 2015
8 replies
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rbegley
Shoshin
55 replies

Team,

I am creating a Power List on Survey Participant to send the Account Manager a link to the responses. I have copied the URL from the Survey Response preview that you can do through the normal UI, and replaced the IDs with merge fields for Survey Master and Token. I have an example where the URL is fashioned in completely the same way as the preview from the Survey tool, but it says Invalid Survey when trying to preview from the Copilot email. Happy to send screenshots if that helps.

Any thoughts?

Rob

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Best answer by sundar 17 December 2015, 08:04

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8 replies

Userlevel 5

sundar
Veteran Rookie
534 replies
8 years ago
3 December 2015

Can you post the screenshots here

rbegley
Author
Shoshin
55 replies
8 years ago
10 December 2015

Sorry for the delay on this, here are some screenshots.

Email template with mappings:

Sample email generated from the template:

Results when using link from email:

Results when using link from Survey module:

Userlevel 5

sundar
Veteran Rookie
534 replies
8 years ago
17 December 2015
Answer

Rob,

If you are using the distribution as copilot you will see the participant Id in this format "1a1911c5-2119-4728-ad53-46fdd2d8a0c4"

URL when distributed from Copilot -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004boS7IAI&pId=1a1911c5-2119-4728-ad53-46fdd2d8a0c4

URL when distributed from Survey itself -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004e7GYIAY&pId=a0pF00000058KGNIA2282508

So the snapshot you have pasted for the survey from Copilot has the URL wrong. You want to configure this with a new survey and try again?