Solved

Adding Calendar invite file into email templates

mei_ling_kuan
Hi There 

Is there a way for us to include calendar invites, ics files in an email template. We are about to send newsletters with proposed webinar sessions via ics files. I tried to add these files into the email template but it says it is not support. Why is that? These files are perfectly acceptable for emailing?



Thanks,

mei ling
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Best answer by sundar 31 May 2016, 09:04

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4 replies

sundar
Rank
Userlevel 5
We have whitelisted the type of files that can be attached and ics is not part of it. I agree that it is perfectly safe to send ics files.



I've added this to the backlog, this will be possible after July release. Sorry about the inconvenience 
ankit_jain
Rank
Support for ICS/ICAL is coming in the October release. You shall be able to attach these files.
lane_h
Rank
Userlevel 6
Badge +5
Ankit, Did this get released in the October Release?
Director of CX and Scale Programs
ankit_jain
Rank
Yes. Ref: https://support.gainsight.com/hc/en-us/articles/228450068-Release-Notes-Version-5-3-October-2016

Support for .ICS , .ICAL files as attachments: In Email Templates, attaching .ics (Outlook/Google Calendar) and .iCal (iOS) calendar invite files is now supported. 

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