Will inline survey responses come back to the sender, or only be available in Survey analytics?

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  • Updated 2 months ago
I am going to add inline survey questions to an email going out of behalf of our CSM's. Though, I am wondering if the recipient responds to one of the options, will the CSM receive that response, or is it only captured in the survey analytics? 
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Ky Powell, Champion

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Posted 2 months ago

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Dan Ahrens, Gainster (employee)

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Hi Ky,
Inline surveys don't send a copy of the response back to the CSM. The survey stats and details are captured in standard survey analytics.