When sending an email to multiple recipients, a copy of each email sent via CTA should go to bcc/cc

  • 1
  • Problem
  • Updated 8 months ago
When sending email task to multiple recipients (e.g. 3 individuals at the same company) the bcc/cc individuals should receive a copy of each email. As it sits now, the bcc/cc will only get 1 of the 3 emails that are sent. The only way to see the other emails is via Timeline or SFDC activity.

This is important as it allows a thread to follow up with individuals on.
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Jon Honari

  • 70 Points
  • frustrated

Posted 8 months ago

  • 1

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